How to Make a Claim

Follow these simple steps to get your product serviced under the Xceed Extended Warranty.

1

Visit a Service Center

Take your item to an approved service center. For assistance, visit any Safari Hypermarket location or call our customer service helpline.

2

Declare Your Warranty

Inform the service agent that your appliance is covered by the Xceed extended warranty.

3

Present Your Documents

Provide the warranty certificate and the original purchase receipt.

4

Diagnosis and Repair

The service agent will diagnose the problem and provide a repair estimate. The repair will be completed within a maximum of 15 days, depending on parts availability and complexity.

Need Help?

If you have any questions about the claim process, please don't hesitate to contact us.

Contact Customer Service